Handmade in Aachen (GER)

Free Shipping (EU) over 160€

Fast shipping within 48 hours

FAQ

The most important questions and answers at a glance

Use, Care and Sustainability

Yes, the clay and all the glazes we use are non-toxic and food safe. So you can eat and drink from all the ceramics.

ton·ami ceramics are fired at a temperature of at least 1240 degrees, so you can of course heat them in the oven and microwave. Please watch out for sudden temperature changes. For example, do not pour cold water into a heated ceramic, otherwise it could crack.
Your ceramics do not require any special care. You can wash it by hand or use your dishwasher.

Yes, we are very mindful about our environment. Clay, glazes and the whole process that goes into creating our ceramics is environmentally friendly.
The glazes of the Essential Collection are selfmade. In doing so, we pay attention to sustainable and toxin-free ingredients.
We only use eco-friendly materials to package your new ceramics.

We do not offer any workshops at the moment. Our kilns are in operation all the time, so unfortunately, we can’t make them available to you.

Shop, Shipping and Payment

Germany 6,90 €
Free shipping for orders over 70 €

Switzerland, UK 26,90 €
Free shipping for orders over 270 €

EU 15,90 €
Free shipping for orders over 160 €
Yes, you will receive an email with your personal tracking code right after your ceramics have been carefully packed and handed over to DHL.

If you live outside the EU and would like to order ton·ami ceramics, we are sure we can find a solution. Feel free to contact us!

If you are ordering to the UK or countries outside the EU, you may be charged for import duties. We have no control over these taxes and therefore do not apply them to your order.

If you are disappointed with your order or something else is wrong, please feel free to contact us.
Unfortunately, if you really want to return your new ceramics, we can’ t pay the return shipping costs.
As long as the pottery arrives unused and in its original, new condition, we will gladly take it back and promptly refund the amount of money you paid.

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