{"id":708,"date":"2020-07-21T15:24:54","date_gmt":"2020-07-21T13:24:54","guid":{"rendered":"https:\/\/tonami.de\/v2021\/widerruf\/"},"modified":"2026-06-10T11:24:16","modified_gmt":"2026-06-10T09:24:16","slug":"revocation-policy","status":"publish","type":"page","link":"https:\/\/tonami.de\/en\/revocation-policy\/","title":{"rendered":"Revocation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"708\" class=\"elementor elementor-708\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aff40d3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"aff40d3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-10e4f9a\" data-id=\"10e4f9a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1deb61 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1deb61\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-079c8bb\" data-id=\"079c8bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cacfb67 elementor-widget elementor-widget-heading\" data-id=\"cacfb67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">right of revocation<br><br><hr><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63c6369 elementor-widget elementor-widget-text-editor\" data-id=\"63c6369\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>If you are disappointed with your order or something else is wrong, please feel free to <a href=\"mailto:shop@tonami.de\"><span style=\"text-decoration: underline;\">contact us<\/span><\/a>.<\/h3><h3>Unfortunately, if you really want to return your new ceramics, we can&#8217; t pay the return shipping costs.<\/h3><h3>As long as the pottery arrives unused and in its original, new condition, we will gladly take it back and promptly refund the amount of money you paid.<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da047ed elementor-widget elementor-widget-shortcode\" data-id=\"da047ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><form class=\"woocommerce-form german-market-withdrawal-form\" method=\"post\">\n\n\t\n\t<div class=\"german-market-withdrawal-form\">\n\n\t\t<div class=\"german-market-withdrawal-form-message woocommerce-message\" role=\"status\" aria-live=\"polite\" aria-hidden=\"true\" tabindex=\"-1\" hidden><\/div>\n\n\t\t<div class=\"german-market-withdrawal-form-fields\" aria-hidden=\"false\">\n\t\t\t\n\t\t\t<div class=\"form-row form-row-first\">\n\t\t\t\t<label for=\"withdrawal-form-order-ident\">\n\t\t\t\t\tOrder number&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><span class=\"screen-reader-text\">Required<\/span>\t\t\t\t<\/label>\n\t\t\t\t<input type=\"text\" class=\"input-text\" name=\"withdrawal-form-order-ident\" id=\"withdrawal-form-order-ident\" autocomplete=\"off\" required\/>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"form-row form-row-last\">\n\t\t\t\t<label for=\"withdrawal-form-email\">\n\t\t\t\t\tEmail&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><span class=\"screen-reader-text\">Required<\/span>\t\t\t\t<\/label>\n\t\t\t\t<input type=\"email\" class=\"input-text\" name=\"withdrawal-form-email\" id=\"withdrawal-form-email\" autocomplete=\"email\" required\/>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"form-row form-row-first\">\n\t\t\t\t<label for=\"withdrawal-form-first-name\">\n\t\t\t\t\tFirst name\t\n\t\t\t\t<\/label>\n\t\t\t\t<input type=\"text\" class=\"input-text\" name=\"withdrawal-form-first-name\" id=\"withdrawal-form-first-name\" autocomplete=\"off\" \/>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"form-row form-row-last\">\n\t\t\t\t<label for=\"withdrawal-form-last-name\">\n\t\t\t\t\tLast name&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><span class=\"screen-reader-text\">Required<\/span>\t\t\t\t<\/label>\n\t\t\t\t<input type=\"text\" class=\"input-text\" name=\"withdrawal-form-last-name\" id=\"withdrawal-form-last-name\" autocomplete=\"off\" required\/>\n\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"form-row form-row-full withdrawal-form-cc-site-url-wrapper\" aria-hidden=\"true\">\n\t\t\t<label for=\"withdrawal-form-cc-site-url\">\n\t\t\t\tPage URI *Required\t\t\t<\/label>\n\n\t\t\t<input type=\"text\" value=\"\" class=\"input-text\" name=\"withdrawal-form-cc-site-url\" id=\"withdrawal-form-cc-site-url\" autocomplete=\"off\" tabindex=\"-1\"\/>\n\t\t<\/div>\n\t\t\t\t<input\n\t\t    type=\"hidden\"\n\t\t    name=\"withdrawal-form-time\"\n\t\t    id=\"withdrawal-form-time\"\n\t\t    value=\"1783462354\"\n\t\t>\n\t\t\t\t\t\n\t\t\t<div class=\"clear\"><\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"form-row form-row-full\">\n\t\t\t\t\t<label for=\"withdrawal-form-comments\">\n\t\t\t\t\t\tYour comments\t\t\t\t\t<\/label>\n\n\t\t\t\t\t<textarea\n\t\t\t\t\t\tclass=\"input-text\"\n\t\t\t\t\t\tname=\"withdrawal-form-comments\"\n\t\t\t\t\t\tid=\"withdrawal-form-comments\"\n\t\t\t\t\t\trows=\"5\"\n\t\t\t\t\t><\/textarea>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<div class=\"form-row form-row-submit  german-market-withdrawal-form-submit\">\n\t\t\t\t\t\n\t\t\t\t<input type=\"hidden\" id=\"german-market-withdrawal-form\" name=\"german-market-withdrawal-form\" value=\"7c99a527f8\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/708\" \/>\t\t\t\t\n\t\t\t\t<div class=\"form-row form-row-full\">\n\t\t\t\t\t<span class=\"privacy-policy-applies\">\n\t\t\t\t\t\tOur <a href=\"https:\/\/tonami.de\/en\/privacy-policy\/\" title=\"Privacy Policy\" target=\"_blank\">Privacy Policy<\/a> applies.\t\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\n\t\t\t\t<button \n\t\t\t\t\ttype=\"submit\" \n\t\t\t\t\tclass=\"woocommerce-button button wp-element-button\" \n\t\t\t\t\tname=\"submit-withdrawal\" \n\t\t\t\t\tvalue=\"Confirm withdrawal\"\n\t\t\t\t>Confirm withdrawal<\/button>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n\t<\/form>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bb6f2a elementor-widget elementor-widget-text-editor\" data-id=\"1bb6f2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Cancellation policy<br><\/b>A consumer is any natural person who completes a legal transaction for purposes that are for the most part not attributable to any professional activity of either a commercial or self-employed nature they engage in.<\/p>\n<p><b>Right of cancellation<br><\/b>You have the right to cancel this contract without giving reasons within a fourteen-day cancellation period that begins on the day on which you or a third party nominated by you (you cannot nominate the carrier) take(s) receipt of the goods. In order to exercise your right of cancellation you must notify us ([please insert: name\/company, address, telephone number and email address; you can also use the shortcode and save the address in your settings]) of your decision to cancel this contract by means of an unequivocal declaration (e.g. in the form of a letter sent by post or an email). You can \u2013 but are not obliged to \u2013 use the cancellation form template appended to this cancellation policy.<\/p>\n<p>You may also exercise your right of withdrawal online with the form above. If you use this online function, we will promptly provide you with an acknowledgement of receipt on a durable medium (e.g. by email), including information about the content of the withdrawal notice as well as the date and time it was received.<\/p>\n<p>In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.<\/p>\n<p><b>Consequences of cancellation<br><\/b>If you cancel this contract we are required to pay back all payments we have received from you (including shipping costs but excluding additional costs incurred as a result of you selecting a different shipping option to the standard, lowest cost shipping option we offer) without delay and within a maximum period of fourteen days from the date on which we receive your correspondence notifying us of the cancellation of the contract. Repayment occurs using the same payment type you used for the original transaction unless otherwise agreed with you; under no circumstances will you be charged any fees in connection with repayment. We reserve the right to refuse repayment until such time as we have taken receipt of the returned goods or until such time as you have provided evidence that you have returned the goods (whichever is the earlier point in time). You are required to return the goods to us without delay and within a maximum period of fourteen days from the date on which you notify us of the cancellation of this contract. You will be deemed to have complied with the aforementioned returns period if you dispatch the goods before the expiry of the fourteen-day period.<\/p>\n<p>You are liable for the direct cost of returning the goods.<br>You are only liable for any depreciation in the value of the goods if such depreciation is attributable to the non-essential handling of the goods by you for purposes other than the verification of the nature, properties and functionality thereof.<\/p>\n<p><b>Cancellation form template<br><\/b>(If you wish to cancel the contract please fill out this form and send it back to us.)<br>\u2013 To [please insert: name\/company, address, email address, fax number (if you have one)]:<br>\u2013 I\/we (*) hereby cancel the contract I\/we (*) concluded for the purchase of the following goods (*)\/ the delivery of the following service (*)<br>\u2013 Ordered (*)\/Received (*)<br>\u2013 Name of consumer(s)<br>\u2013 Address of consumer(s)<br>\u2013 Signature of consumer(s) (only required if the cancellation is submitted in paper form)<br>\u2013 Date<br>\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014<br>(*) Delete as appropriate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>right of revocation If you are disappointed with your order or something else is wrong, please feel free to contact us. Unfortunately, if you really want to return your new ceramics, we can&#8217; t pay the return shipping costs. As long as the pottery arrives unused and in its original, new condition, we will gladly [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-708","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tonami.de\/en\/wp-json\/wp\/v2\/pages\/708","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tonami.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tonami.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tonami.de\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/tonami.de\/en\/wp-json\/wp\/v2\/comments?post=708"}],"version-history":[{"count":10,"href":"https:\/\/tonami.de\/en\/wp-json\/wp\/v2\/pages\/708\/revisions"}],"predecessor-version":[{"id":12150,"href":"https:\/\/tonami.de\/en\/wp-json\/wp\/v2\/pages\/708\/revisions\/12150"}],"wp:attachment":[{"href":"https:\/\/tonami.de\/en\/wp-json\/wp\/v2\/media?parent=708"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}